Last updated: 07/04/2026
MyIncident (“MyIncident”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the MyIncident mobile application (“the App”). By using the App, you consent to the practices described in this Policy.
MyIncident is operated from Australia and complies with the Australian Privacy Act 1988 (Cth).
1. Overview
MyIncident is a user‑controlled personal documentation tool.
We collect only the information necessary to provide the App’s core functionality.
We do not:
You control the content you create.
2. Information You Provide
a. User‑Generated Records
When you create a record, you may choose to include:
All content is created solely at your initiative.
You are responsible for ensuring you have the legal right to record or upload any content.
b. Account Information (if applicable)
If the App supports accounts, we may collect:
This information is used only to provide access, support, and account‑related functionality.
3. Automatically Collected Information
We may collect limited technical information, such as:
This information is used only to maintain, secure, and improve the App.
We do not collect advertising identifiers.
4. Device Permissions
The App requests access to device features only when required for features you choose to use:
Permissions can be managed or revoked at any time through your device settings.
5. How We Use Information
We use information to:
We do not use your data for advertising, profiling, or behavioural tracking.
MyIncident does not access, review, or monitor incident content except where:
6. Third‑Party Service Providers
We may use trusted third‑party service providers to support App functionality, including:
These providers may process data on our behalf but are not permitted to use it for their own purposes.
7. Data Storage and Security
User data is stored using industry‑standard security measures.
While we take reasonable steps to protect information, no system is completely secure.
You use the App at your own risk.
Data may be stored or processed on secure cloud infrastructure located in Australia, the United States, or other jurisdictions.
8. Data Retention
We retain information only for as long as necessary to provide the App’s functionality.
You are responsible for exporting or retaining copies of your records if you wish to preserve them outside the App.
Some technical logs may be retained for security, troubleshooting, or legal compliance.
9. Data Sharing
We do not sell, rent, or trade user data.
We may share information only:
We do not share user‑generated content unless legally compelled.
10. User Control and Deletion
You may:
To request deletion, contact: support@myincident.com.au
Deleting the App does not automatically delete stored data.
Some residual technical logs may remain for legal or security purposes.
11. Children’s Privacy
MyIncident is not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided information, contact us so we can delete it.
12. International Users
Your information may be stored or processed in countries other than your own.
By using the App, you consent to this processing.
13. Export Disclaimer
Acceptance of exported reports is determined by third parties and applicable law.
MyIncident makes no guarantees regarding admissibility, evidentiary value, or acceptance by employers, insurers, courts, or authorities.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the App after changes take effect constitutes acceptance of the updated Policy.
15. Contact Us
For questions or privacy requests, contact:
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