Last updated: 07/04/2026
These Terms and Conditions (“Terms”) govern your use of the MyIncident mobile application (“MyIncident”, “the App”, “we”, “us”, or “our”). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Purpose of the App
MyIncident is a personal documentation tool that allows users to create time‑stamped, user‑generated records of incidents or events for personal documentation and reference.
The App:
All records are created solely at the initiative of the user.
2. User‑Generated Content
You are solely responsible for:
MyIncident does not review, edit, endorse, or verify user records.
We make no representations about how records may be interpreted, accepted, or relied upon by third parties.
You must ensure you have the legal right to record or upload any content you create.
3. No Legal, Professional, or Official Authority
MyIncident:
Use of the App does not create:
If you require legal, medical, emergency, or professional assistance, you must contact the appropriate authority or qualified professional.
MyIncident does not replace employer reporting systems, workplace safety obligations, or compliance requirements.
4. User Control & Consent
All records are created only when you actively choose to do so.
The App does not:
Permissions (camera, microphone, location, storage) are requested only to support features you explicitly use. You may manage or revoke permissions at any time through your device settings.
5. Storage and Access
Records are stored in accordance with our Privacy Policy.
We do not guarantee:
Digital data may be lost, corrupted, or inaccessible. MyIncident is not responsible for lost records.
You are responsible for exporting or retaining copies of your records if you wish to preserve them outside the App.
6. Paid Features & In‑App Purchases
Some features, including exporting records, may require a one‑time or recurring in‑app purchase.
All purchases:
Prices and availability may change at any time.
7. External Data, Insights & Recommendations
Any insights, summaries, or outputs generated by the App are for informational purposes only and should not be relied upon as professional, operational, legal, or strategic advice.
The App may incorporate third‑party data sources. We do not guarantee the accuracy, completeness, or reliability of any external data.
8. Third‑Party Service Providers
The App may use third‑party service providers (such as cloud hosting, analytics, crash reporting, and email support tools) to support functionality.
These providers may process data on our behalf but are not permitted to use it for their own purposes.
9. Acceptable Use
You agree not to use MyIncident to:
We may restrict or terminate access if misuse is suspected.
10. Intellectual Property
All rights in the App, including design, software, trademarks, and branding, belong to MyIncident or its licensors.
You retain ownership of your own content.
You may not copy, modify, distribute, or reverse‑engineer the App except as permitted by law.
11. Disclaimer of Warranties
The App is provided “as is” and “as available”.
We do not warrant that:
Use of the App is at your own risk.
Exported records are user‑generated documents created from user‑provided information and system metadata. MyIncident does not certify or guarantee their acceptance by any third party.
12. Limitation of Liability
To the maximum extent permitted by law, MyIncident is not liable for:
Our total liability is limited to the greater of:
13. Law Enforcement & Legal Requests
We may disclose information if required by law, court order, or lawful request from authorities.
14. Termination
You may stop using the App at any time.
We may suspend or terminate access if required by law, if these Terms are materially breached, or if misuse is suspected.
15. User Eligibility
You must be at least 16 years old (or the minimum legal age in your jurisdiction) to use the App.
If you are under 18, you must have permission from a parent or guardian.
16. Governing Law
These Terms are governed by the laws of Western Australia.
You agree to submit to the exclusive jurisdiction of the courts of Western Australia.
17. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MyIncident regarding use of the App.
19. Changes to These Terms
We may update these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.
20. Contact
For questions or support, contact:
support@myincident.com.au
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